Zivadhi Warranty Information
At Zivadhi, we take pride in the quality and craftsmanship of our jewelry. Each piece is designed to be cherished and enjoyed for years to come. To ensure your satisfaction, our products are covered by a 1-year warranty from the date of purchase, provided they are used under normal conditions and for the intended purpose.
What is covered under warranty:
- The plating on the jewelry.
- Stone setting.
What is not covered under warranty:
- Breakage due to mishandling.
- Damage caused by exposure to water or chemicals.
How do I make a claim?
If you experience any issues with your jewelry, please contact us at [support@zivadhi.com](mailto:support@zivadhi.com) with your order details and a description of the fault or damage. Including photographs of any issues will help expedite the claims process.
For any queries, feel free to reach out to us at any time. We are committed to responding to all emails within 48 hours. Our support team is available at [support@zivadhi.com](mailto:support@zivadhi.com).